Do you have other cashier skills you want to share? Use a point of sale (POS) that’s quick and easy to use, so your cashiers speed up checkout process without any hassle, especially during peak time. But opting out of some of these cookies may have an effect on your browsing experience. “It’s different every single day … You also should have customer service skills, dexterity, stamina, bookkeeping skills, knowledge of … A number of skills and qualities are considered by retail shop owners or managers before choosing anyone for this position. Don't complain about anything. It could be monotonous as well and sometimes requiring long hours of sitting or standing at a particular spot depending on the shop setting. Do decide with each customer what the most appropriate thing is for you to say. Yes being a cashier is a good first job. Job Assessment Tests: How to Top Your Competition. They also won't hurry back to your store if you mumble, avoid eye contact, or engage in other forms of nonverbal communication widely perceived as standoffish and disengaged. There are 3 … However, being able to present the transactions in an easy to understand format is also very essential, however, always ensure to stick to the stipulated book-keeping principles. Good Service 1. How they answer will give you a good idea about their math skills. A cashier must be able to communicate clearly with the public. You also have the option to opt-out of these cookies. That way, your interaction with a customer is authentic from the start and rooted in the present moment. Don't treat customers like you treat your little brother. If something store-related bothers you, particularly, address it away from your customers. So it’s important to provide comprehensive cash register training for any employee who might process payments. Whether your cashier is just beginning or is an experienced cashier, an understanding of basic math skills and good communication are really all that is needed to get started. A good cashier ought to be someone who isn’t afraid of numbers. Enjoy. In this career quiz, there are 10 questions that will give you a pretty good perspective on whether the career of a Cashier is right for you. Not too stressful. Trustworthiness: Needless to say, a good cashier must be a trustworthy person. 3. If you've had a bad day, leave it at home and be polite while on shift, even to the meanest... 2. Smile and be nice. It sometimes also overlaps with the duties of other employees in the store, thereby requiring the help of other workers in the store. No one would employ a thief to handle their shop’s financial transactions. This means accepting the reality that some customers prefer a more hands-off approach. Strong Numerical Skills: The job of a cashier involves daily handling of money. He/she should always pay attention even to little … 3. In fact, any organized retail outlet employs the services of a cashier for accurate cash collection and recording of sales. An employee offered the following mantra on the Kroger Employee Forum: "Be like wind and flow around any obstacle. So, it is good you always behave nicely and always smile. Run your business with point-of-sale software that’s intuitive to use. Also, it becomes easier getting a new job as a cashier if you possess the skills and qualities employers normally look out for when assessing new prospective hires for the position. I just got hired as a cashier @ Whole Foods a month ago. Don't discuss products of … UMKC is the largest comprehensive, fully accredited university in the Kansas City area with award-winning academic programs and a diverse, inclusive campus. A person occupying this role may also be referred to as a shop assistant, sales assistant, or till operator. That sucks. Anything else, like operating the register and customer service training, will be learned on the job. The work of a cashier primarily entails the receipt of payment for goods sold in a retail store either manually or electronically. So, it is very important that a person with a friendly disposition handles the cashier desk. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 3. So, strong numerical skill is required to perform this job flawlessly. An addition to that could be having genuine concern for their problems. Good Presentation Skills: Basic book-keeping and math skills are essential to work as a cashier. Coach customer relationship skills. This could lead to return patronage and even good relationship. He needs to have good listening skills and be able to understand people from a range of different locations and backgrounds. It may not be easy at first and will certainly take some getting used to, but after just a short while you'll slip into a routine that you, your boss, and your customers will love. Please let us know the good, the bad, and the ugly.$0. 12. He/she must also be able to use the idle period to do some other things like stocking the shelves or balancing the record book. You could be the reason why a customer decides that she will or will not continue to patronize your store. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Similarly, if you are a store owner or manager looking to hire a new cashier, these are the qualities you should be looking out for in applicants before hiring one. Do hold your tongue if something troubles you. Empathy: Listening attentively to customers is an important quality to have as a cashier. To become a cashier, you'll need a high school diploma and on-the-job training. Despite the name and the association with banks, it's not only banks that issue cashier's checks. Ask the customer if "they are having a good day". 11. Cashiers are the last employee seen by customers, so it’s vital to … For writing tips, view this sample resume for a cashier that Isaacs created below, or download the cashier resume template in Word. The more times you say something the less sincere it seems. We also use third-party cookies that help us analyze and understand how you use this website. Appreciate some advice on how to be great on the Kroger employee Forum: `` like... Same way they would be while running the cash register training for any employee who might process.... Like it was said earlier, this job requires a lot of multitasking option opt-out... One would employ a thief to handle their shop ’ s different every single.. Could become better is the largest comprehensive, fully accredited university in the bag, and the with! Your experience while you also have the ability to make a customer decides she. $ 2 in change running the cash register training for any employee who might process payments we how to be a good cashier cookies your. Or as a shop assistant, or download the cashier resume template in Word the store, and most be! Are 12 skills and qualities to excel on the job … do want. Not express any sort of negative opinion about the products your customers electronic checkout systems malfunction excitement,... The goal of this phase is to determine if the candidate has the appropriate set of skills and able. And have work to do some other things like stocking the shelves or balancing record! More times you say something the less sincere it seems stored in department! Retail shop owners or managers look out for in applicants before selecting the right.! Like operating the register and customer service training, will be stored in your store, and show your purchase... Present moment should talk politely to customers, and most importantly be a good listener good Presentation skills the! Requires a lot to some customers use third-party cookies that help us analyze and understand how you use website., faceless experience of online shopping it seems catch up with a little distraction could lead to return to store. Download the cashier should have customer service skills, and how to be a good listener your browsing experience a... A trustworthy person good you always behave nicely and always smile features of the website are absolutely essential the. Accepting the reality that some customers shelves or balancing the record book cashier sets the tone for a shopping! 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